Privacy Policy

Effective Date: January 24, 2023


Qalisa is a company dedicated to the development of mobile solutions with the vision of putting digital at the service of reality.  Our products and services – including Ivy and advertisements are linked to this Privacy Policy – offer an innovative way to discover, share and meet around your desires!

As one of the values promoted by Qalisa is transparency, we consider it important that you know that by using these services you share certain information with us, but also that you know what information we collect, how we use it, and with whom we may share it. In addition, you will have the opportunity to be kept informed of the controls we give you to access, update and delete your information.

Here is our Privacy Policy in its simplest form and accessible to all.  If necessary, please do not hesitate to contact us regarding this Privacy Policy at:


Information Collected

The information collected comes from three main sources:

·       You

·       Our servicess

·       Third parties

Here are more specific explanations on each of these categories.

Data that you send us

When you interact with our services, we collect the information you provide to us. For example, when creating your account, we need to collect some important details about you, such as your gender, name, nickname, password, phone number, and date of birth. 

While using Ivy, we may also ask you to provide us with additional information such as a profile picture or recovery email address. Your profile picture will not be made public but will be visible at the end of the process of using Ivy, or before, if you express the wish. Other services, such as in-app purchases, may require you to provide us with a debit or credit card number and associated account information.

While we emphasize respect when using the app and do our best to provide you with a user-friendly environment in which you control your data, other users with access to your public data can still save that content or copy it outside of the app. So be kind to others but also considerate to yourself in the same way you can on the Internet in general, avoiding sharing messages and elements that you would not like to see recorded or shared by others.

Finally, when you contact customer service or otherwise contact us, we collect the information you want to give us or that we need to answer your question.

Data we obtain when you use our services

When you use our services, we collect data about the categories you are most interested in and how you use our app. We might know, for example, that you  have been interested in a specific urge, have consulted another  specific urge for a while, and exchanged with other Buddiz'. Here is a fuller explanation of the types of data we collect when you use our services:

·       Usage Data.  We collect information about your activity through our services. For example, we may collect information about:

o   How you use our services, for example, the Buds you keep on your Ivy, or the categories you prefer.

o   How you interact with other Buddiz', such as their nicknames, the time and date of your exchanges, the number of messages you exchange with them, the Buddiz' with which you exchange the most messages, as well as your interactions with these messages (such as when you opened a message).

·       Content Information.  We collect content you create on our services and information about the content you create, such as how many Buddiz' have seen the content and metadata that is provided with the content.

·       Data relating to the device used.  We collect information issued from the devices used and information about the devices themselves. For example, we collect:

o   Information about your hardware and software, such as hardware model, operating system version, device memory and identifiers, public key, browser type, keyboards installed, language, and time zone;

o   Information from the device's sensors, such as accelerometers, gyroscopes, compasses, microphones and the presence or absence of connected headphones; and

o   Information about your mobile and wireless network connections, such as your mobile phone number, service provider, IP address, and signal strength.

·       Phone book of the device.  As Ivy is designed to connect you with new contacts or accompany you with your pre-existing friends, communicate with other Buddiz', we may - with your consent - collect information from the phone book of your device.

·       Camera and photos.  Some of our services require us to collect images and other information from your camera and photos on your device. For example, you won't be able to send certain images or scan a QR Code from your camera, if we can't access your camera or photos.

·       Location Information.  When you use our services we may collect information about your geographical location. With your permission, we may also collect information about your precise location using methods such as GPS, wireless networks, cell towers, Wi-Fi access points, and other sensors such as gyroscopes, accelerometers, and compasses.

·       Information Collected by Cookies and Other Technologies.  Like most online services and mobile applications, we may use cookies and other similar technologies, such as web beacons, online storage, and unique advertising identifiers to collect information about your activity, browser, and device. We may also use these technologies to collect information when you interact with our business users.

For example, we may use information collected on other websites to show you more relevant advertisements. Most web browsers accept cookies by default. If you wish, you can normally delete or refuse browser cookies using the settings of your browser or device. However, please be aware that deleting or refusing cookies may impact the availability and operation of our Services.

·       Log file information. We also collect log information when you use our website, such as:

o   Information about how you have used our services;

o   Information about your device, such as your web browser type and language used;

o   Consultation hours;

o   The pages visited;

o   IP address;

o   Identifiers associated with cookies or other technologies that uniquely identify your device or browser; and

o   The pages you visited before or after accessing our website.

Data collected from third parties.

We may collect information about you from other users and third parties. Here are some examples:

·       Advertisers, app developers, publishers, and other third parties may also share information with us. We may use this information, among other things, to help target or measure the performance of advertisements.

·       If another user downloads their contact list, we may associate information from that user's contact list with other information we have collected about you.


Use of data

The data we collect allows us to provide you with the most accurate services for the smoothest possible experience.  Thus, with this data allow us to:

·       Develop, operate, improve, provide, manage and protect our products and services;

·       Send you information, including by email. For example, we may use email to respond to your requests for technical support or to share information about products, services and promotional offers that we think may be of interest to you;

·       Monitor and analyze trends and usages;

·       Personalize our services by, among other things, suggesting friends, profile information, badges, personalizing the content weshow you, including from our advertisers.

·       Provide and improve our advertising services, ad targeting, and ad measurement, including using your precise location information (again, if you have given us permission to collect that information), both on and off our services. See the Controlling Your Data section below for more information about Qalisa 's advertising practices and the options available to you;

·       Improve the safety and security of our products and services;

·       Verify your identity and prevent fraud or other illegal or unauthorized activity;

·       Use information collected through cookies or other technology to improve our services and your user experience;

·       Strengthen, investigate, and report behavior that violates our Terms of Service or other usage policies, respond to requests from law enforcement authorities, and comply with legal obligations.


Information Sharing

We may share information about you in the following ways:

·       With other Buddiz'.  We may share the following information with other Buddiz':

o   Information about you, such as your username, name and photo;

o   Information about how you have interacted withour services, such as your Ivy "score", your top interests and the badges you have been rewarded with that will help Buddiz' understand your links with other users of our services. For example, since an activity proposal does not necessarily come from someone you really know, we may share information that you are particularly active and reliable;

o   Content you post or send in private chat Rooms. The extent of sharing your content depends on the day or night mode you're in and the information you've agreed to share.

·       With our professional advertisers.  We may share the following information with our professional advertisers:

o   Public information, such as your name, username, public key, and public profile.

o   Information about your main interests for personalizing the advertisers you may encounter on Ivy.

·       With third parties.  We may share information about you with service providers who optimizeyour experience, including in-app purchases:

o   We may share information about you with business partners who provide services and features on our services.

o   We may share information about you, such as information about your device or usage, to help us and third parties prevent fraud.

o   We may share information about you for legal, safety and security reasons. We may share information about you if we have reasonable grounds to believe that disclosure is necessary to:

o   Comply with any valid legal process, administrative request, or applicable law, rule or regulation;

o   Investigate, rectify or sanction potential violations of the Terms of Service and Community Guidelines.

o   Protect our rights, property, or safety, as well as those of our users or any other person;

o   Detect and resolve any fraud or security issues.

o   We may share information about you in connection with a merger or acquisition. If Qalisa is involved in a merger, asset sale, financing transaction, liquidation or bankruptcy or in an acquisition of all or a portion of its business by another company, we may share your information with that company before and after the transaction closes.

·       Non-Personal Information.  We may also share aggregated, non-personally identifiable or anonymized information with third parties who provide services to us or perform business activities for us.


Third Party Content and Integrations

Our Services may contain third-party content and integrations. Examples include third-party integrations in the in-app shopping space, or   third-party services in Chat. Through these integrations, you may transmit information to the third party as well as to Qalisa. We are not responsible for how these third parties collect or use your information. As always, we encourage you to review the privacy policies of any third-party websites or services you visit or use, including those with which you interact through our Services.


Retention period of your data

Ivy allows you to discover, share and meet new interests with other Buddiz'. These meetings leading in the best case, to new friendships, it means on our side, that most of the interactions you have had with other users can be kept for the duration of your use of our services.

We retain other information for longer periods of time. Like what:

·       We retain basic account information (such as your name, phone number, email address) until you ask us to delete it.

·       We retain location information for different periods of time depending on its accuracy and the services you use. If location information is associated with a scan, we will keep that location for as long as we keep the history of the encounter.

If you decide to stop using Ivy, simply ask us to delete your account. We also delete most of the information we have collected about you after you have been inactive or inactive for two years.

Note: Although our systems are designed to automatically execute these removal procedures, we cannot guarantee that deletion will occur within the set time period in the event of legal obligations or valid legal process requiring us to preserve content, reports of abuse or   other violations of the Terms of Service, or if your account or content you have created is reported by others.  persons or by our automated systems for abuse or other violations of the Terms of Service. Finally, we may also retain certain information as a backup for a limited period of time or as required by law.


Control of your data

As said before, on our side we try to be as transparent as possible, and on the other hand, we want to guarantee you control of your data.  Thus, you will have access to the following features:

·       Access, correction and portability.  You can access and edit most of your basic account information directly in our apps. You can also use Download My Data to get a copy of information that is not available in our apps in a portable format so you can move or store it wherever you want. Because your privacy is important to us, we will ask you to verify your identity or provide additional information before allowing you to access or update your personal information. We may also reject your request to access or update your personal information for a number of reasons, including, for example, if the request endangers the privacy of other users or is unlawful.

·       Withdrawal of permissions.  In most cases, if you let us use your information, you can simply revoke your permission by changing the settings in the app or on your device if your device offers these options. Of course, if you do this, some services may only work partially.

·       Deletion.  We value having you with us, but if for any reason you want to delete your account, you can go to Delete My Account. You can also delete certain information from the app, such as the history of your swipes.

·       Personalized suggestion preferences. We try to show you advertisers who are likely to satisfy you based on our analysis of your interests. If you wish to change the information, we and our advertisers use to select these sponsored Groups, you may do so in the app.

·       Communicate with other Buddiz'.  It is important to us that you know who you are communicating with. That's why we have designed two modes (Day and Night) that allow you to indicate, among other things, who can see your private information and a report button permanently accessible if you want to prevent another Buddiz' from contacting you again.


International data transfers

Your personal data remains in your country of residence. We do not transfer or store your data on servers outside the European Economic Area (EEA).



Our services are not intended, and we do not offer, to persons under the age of 18.  For this reason, we do not knowingly collect personal information from anyone under the age of 18.


Changes to the Privacy Policy

This Privacy Policy is subject to change from time to time. In any case, we will make sure to keep you informed. This may result from changing the date indicated at the top of the Privacy Policy available on our website and mobile application. We may also notify you by means of a specific notification (for example by adding a statement on the homepages of our websites or by sending you a notification via the app).